Lean Healthcare

We often say that Lean Manufacturing is about providing a defect free product or service to the customer when it is needed and in the right quantity.  This is a useful way of understanding the thinking behind lean manufacturing.  Is lean healthcare different?  I would argue that it is not as different as many in that industry might think.  We might define lean healthcare as providing the right service error-free to the patient when it is needed.  In healthcare, there is an understandable skepticism towards lean, since it originated in manufacturing.  However, once we understand what lean is really all about- providing a better service to the customer- lean healthcare makes a lot more sense.  In the following, somewhat humorous video, a doctor and patient talk about lean healthcare.  If you have an interest in lean healthcare, you might consider our lean healthcare online course or our September 27-28 Lean Healthcare training course in Southern California.

Lean Healthcare: The Doctor Visit Video


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About EMS Consulting Group, Inc.
EMS Consulting Group is a management consulting firm designed to create value for manufacturers, service providers, and product developers. Our clients include organizations from the industrial and consumer products, defense/aerospace, healthcare, biotech, and medical device sectors. Providing lean manufacturing and lean six sigma training. lean healthcare training, and lean manufacturing consulting services; we can help you achieve lower costs, improved productivity and quality, and decreased time-to-market.

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