Introduction to Lean Healthcare Video

In our last post, we released our Introduction to Lean Manufacturing Video.  Today, we are releasing another basic series of videos entitled Introduction to Lean Healthcare.  The intent  is to provide the viewer with the basic concepts of Lean Healthcare including terminology and basic methods.  Please share the video below with those who need to understand the basics of lean healthcare.  For more in depth training, check our schedule for off-site Lean Healthcare training or our very popular online Lean Healthcare Certification program.

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Lean Healthcare, Lean Leadership, and Lean Certification

We are happy to announce three new opportunities for training in October and November 2013 in Southern California:

We have a 3-day Blended Learning Lean Manufacturing Certification program on October 1-3, 2013 in San Diego, CA.  The program includes 3 days of interactive, instructor-led training plus self-paced online training as well.  Participants will learn how to apply each of the principles and tools of lean including Value Stream Mapping, Continuous Flow Manufacturing Cells, Lean Production Control, Level Pull Production, kanban and pull systems, 5S, quick changeover, TPM, problem solving methods, and kaizen events. Certification requires the completion of a lean manufacturing project to reinforce the learning and achieve real results.  This event will take place at the Hilton San Diego Airport / Harbor Island.   Pricing is $1595 for early registration (by September 1, 2013) and $1695 after.  For details, visit Lean Manufacturing Certification.

Our Lean Healthcare Training program will take place on November 4-5, 2013 in Santa Ana, CA at the Doubletree Club by Hilton Hotel Orange County Airport.  This interactive session will translate basic lean principles and its application to achieve the Triple Aim of the nation’s health care reform efforts. This two-day workshop will emphasize eliminating wastes throughout the health care continuum including ambulatory and administrative processes, beyond the inpatient settings, using basic lean tools such as Value Stream Mapping, 5S, and A3.  Pricing is $895 for those who register by October 5, 2013 and $995 after.  For details visit Lean Healthcare Training.

Finally, our Lean Leadership Training program will take place on November 13-14, 2013 in Santa Ana, CA  at the Doubletree Club by Hilton Hotel Orange County Airport.    The Lean Leadership program will address the role of leaders within a lean organization including executive management, middle management, and front line supervision.  Lean leadership is different from traditional MBA-style management; in lean thinking, people are not to be managed.  Instead processes are managed and people are given the direction and skills to achieve the strategy of an organization.  The management team must create the right environment or culture to make this happen.  This program includes 2 days of interactive, instructor-led training covering topics such as strategy deployment (aka hoshin kanri, hoshin planning, or policy deployment), Daily Kaizen, A3 Problem Solving and Reporting, Coaching for Improvement using the Improvement Kata, Value Stream Management, and Lean Accounting and Metrics.  This program is for leaders and change agents within healthcare, manufacturing, or service organizations.    Pricing is $895 for those who register by October 14, 2013 and $995 after.  For details, visit Lean Leadership Training.

Lean Leadership

There has been a lot of buzz about lean leadership in the past year or so.  People are beginning to realize that, as author John Maxwell has said, “everything rises and falls on leadership.”  It takes good leadership to create an environment for kaizen to flourish.  We want everyone in the organization to be working toward improvement toward the next goal or target condition.  This is done by identifying problems that get in the way of achieving the target condition and then identifying and implementing countermeasures.

While the tools of lean are great (I am not one of those that say that the tools are unimportant- they are important!), leadership is critically important.   Following is a 3 minute cartoon that talks about the various aspects of lean leadership, including creating a lean culture, strategy deployment, and coaching and development.

Lean, Kaizen, and Continuous Improvement

What is management’s role in continuous improvement?  Very often, management folks believe that their role is to tell their employees what to do, solve their problems, and identify better ways to carry out their work.   When you mention continuous improvement to them, they talk about projects lead by “experts.”  But, can this actually be called continuous improvement?  While projects and rapid improvement events work very well for making breakthrough improvements, they are not really “continuous improvement.”   They are step improvements at points in time.   Continuous improvement requires day-to-day recognition of problems and identification of solutions, a continuous quest toward providing defect free products, services, and information to the customer when they are needed.  The people who do the work are allowed to identify problems and even propose and implement solutions.  Management creates the environment for this to happen and provides the support and resources.  Engineers provide expertise in problem solving and faciltiate the development and application of countermeasures to problems.

Following is a short cartoon about continuous improvement; feel free to share it with your colleagues.

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