Introduction to Lean Healthcare Video

In our last post, we released our Introduction to Lean Manufacturing Video.  Today, we are releasing another basic series of videos entitled Introduction to Lean Healthcare.  The intent  is to provide the viewer with the basic concepts of Lean Healthcare including terminology and basic methods.  Please share the video below with those who need to understand the basics of lean healthcare.  For more in depth training, check our schedule for off-site Lean Healthcare training or our very popular online Lean Healthcare Certification program.

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Lean Healthcare

We often say that Lean Manufacturing is about providing a defect free product or service to the customer when it is needed and in the right quantity.  This is a useful way of understanding the thinking behind lean manufacturing.  Is lean healthcare different?  I would argue that it is not as different as many in that industry might think.  We might define lean healthcare as providing the right service error-free to the patient when it is needed.  In healthcare, there is an understandable skepticism towards lean, since it originated in manufacturing.  However, once we understand what lean is really all about- providing a better service to the customer- lean healthcare makes a lot more sense.  In the following, somewhat humorous video, a doctor and patient talk about lean healthcare.  If you have an interest in lean healthcare, you might consider our lean healthcare online course or our September 27-28 Lean Healthcare training course in Southern California.

Lean Healthcare: The Doctor Visit Video


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